Policies & FAQs
Please review our course policies, participation expectations, and enrollment information before registering. These guidelines help create a respectful, organized, and meaningful learning experience for all learners and families.
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Families can explore available courses, complete any required forms, and review course policies before registering. Some youth course may require an intake form before enrollment is confirmed.
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Yes. All learners are required to complete a brief questionnaire during the enrollment process. Depending on the information provided, I may contact the parent or guardian with additional follow up questions to better understand and support the student’s needs.
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You may cancel within 24 hours of purchase for a full refund if class has not started. Withdrawals within one week of class start date may receive a 50% refund. No refunds are given after the first week or for removal due to policy violations.
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Students are expected to attend live classes on time and prepared to participate. Repeated lateness, repeated unexcused absences, or ongoing attendance concerns may result in removal the course without refund
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Learners are expected to bring required materials, assignments, and supplies to class. Repeated lack of preparation may be marked as incomplete participation or absence and may affect continued enrollment.
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Yes. Late work is accepted up to two times per course. Additional late work may only be accepted with prior approval or in emergency situations communicated ahead of time.
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Unless clearly permitted by the instructor learners must complete their work using their own thinking and effort. Unauthorized AI use may result in a warning, then a conference, and after a third occurrence, removal from the course without refund.
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Respectful behavior is expected at all times. Disrespect, bullying, repeated disruptions, or refusal to follow class expectations may lead to parent notification, a conference, and possible removal from the course without refund.
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Yes. Wholistic Roots Education may provide Biweekly progress updates, participation summaries, assignment updates, and course documentation during or after the course when applicable.